From enterprises to AI-native teams, work runs on Trackit
Stories from teams that run sales on Trackit, and the sales flows built in Trackit for different industries.
Customer stories
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300 B2B sales reps on one Trackit
“A month before a contract expires, Trackit messages the customer and hands the rep a task. Nothing slips anymore.”
KT m&sYoungcheol Yoon, Deputy General Manager · Youngki Kim, ManagerRead the story(opens in a new tab)
An AI agent sells through the Trackit MCP
“We connected the Trackit MCP to our Hermes agent. It qualifies leads and runs outbound sequences.”
NotiflyMinyong Lee, CEO · Kyungseo JungRead the story(opens in a new tab)

From sales management to customer support
“Trackit helped us set up the CRM we needed for Naver Place, and now MCP takes us into customer support.”
Place&Unsik Oh, Team LeadRead the story(opens in a new tab)
Use cases
See how the way your team works changes with Trackit.
- Consulting sales team
Meeting notes from recordings
Meeting recordings become text, and an agent leaves a summary and next steps.
- B2B SaaS
Routing leads to owners by score
An agent scores leads from web forms and the meeting scheduler, then hands each to an owner on the matching team with a call request or a first email.
- B2B sales team that meets customers in person
Contacts from business card photos
Reads name, company, title and contact details from a card photo, registers the company and contact, and logs the meeting and follow-up.
- B2B sales team
Quotes on your company form in one click
Build a quote PDF from company and product data, and keep it in Quotes with the deal.
- B2B software sales team
Quote follow-ups that run until a reply
After a quote goes out, a sequence sends spaced follow-up emails, stops when the customer replies or books a meeting, and leaves the rep a task.
- Meeting-heavy B2B sales team
A customer brief the day before the meeting
Every evening it finds tomorrow’s customer meetings and leaves a brief with past history and questions to ask on the record and in Slack.
- Sales organization
Weekly sales reports written by an agent
Every Monday morning, an agent reads last week’s sales activity and leaves a team report.
- B2B sales team with long sales cycles
Why deals were lost, and when to call back
When a deal is marked lost, AI reads its history, fills in the loss reason and re-contact date, and creates a task for that day.
- Subscription and rental
Renewal sales 90 days before expiry
For every contract, a renewal deal and a follow-up task appear 90 days before it ends, and the owner is reminded again at 30 days.
- Subscription and maintenance businesses
Early alerts for at-risk customers
AI regularly reads each customer’s activity and renewal date, scores churn risk, and alerts the owner about at-risk customers.
- Sales teams that win deals with proposals
Proposal drafts right after the meeting
Pulls the problem, goals, scope, timeline and budget out of meeting notes, then attaches a proposal draft on your template to the deal.
- Sales teams that manage many contracts
Contract terms read from the document
AI reads contract PDFs and scans, fills in the term, amount and renewal conditions, and links the contract to the customer.
- Phone sales team
Customer records filled from calls and photos
Work-phone calls arrive through a CTI webhook and car photos through a web form, and AI reads both into one customer record.
- B2B manufacturers
Customer requests from intake to resolution
Sample, defect and service requests are linked to the customer and deal, with team assignment, approval and outcome on one record.
- CS team with heavy inquiry volume
Claim records from customer photos
AI reads product and on-site photos sent through a web form, fills in the claim record and links it to the customer and an owner.
- Commerce brand
Ad and store results on one dashboard
Every morning, ad, store and influencer numbers land in records and are compared by the same ROAS on a dashboard.
- Manufacturer with a dealer network
Dealer discount requests and HQ approval
Each dealer sees only its own data, and discount requests and HQ answers stay on the deal.
- Mid-size manufacturer sales team
Groupware approval and ERP integration
A stage change files an approval in your groupware over HTTP, and the result and ERP orders and sales land on the deal.
- Public bidding team
From bid notice to tax invoice
AI reads each notice and picks the ones that fit, then the contract and tax invoice land on the same record after you win.
- Freight forwarding and logistics sales teams
Freight quotes from your rate sheet
Pulls the conditions from a shipper's quote request, builds a quote from rate sheets and surcharges, and keeps win/loss and per-customer rate history.
- Executive search firm
Finding candidates that fit the JD
Hiring criteria come out of the JD, and an agent leaves a shortlist with client-format summaries.
- Medical device & pharma sales team
Hospital beds and doctors from a name
Pick a hospital by name, and bed counts, doctor counts and the address come from a hospital database the Trackit team built from public data.
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